ACRL 7.9

Charge

"The library has the IT infrastructure needed to collect, analyze, and use data and other assessments for continuous improvement."

Questions

• End User
  • How granular is the data?
    • By classification? (faculty, student (grad or undergrad, etc.)
    • By target designation? (At risk students, online or remote campus students, etc.)
• Focus
  • To what ends is the data collected?
    • How understood are the collection goals?
  • How to discern trends in consumption of resources?
  •  
• Systems
  • How integrated are the data sources (e.g., ERM & Sierra, ILL & MeLCat, etc.)

Data Sources

Sources of statistics

• Acquisitions
• Cataloging
• Circulation
  • Sierra reports
• Database and full text usage
• ebooks
• Instruction
• Resource Sharing
  • ILLiad
  • OCLC WS reports
  • MeLCat reports
• Service Desk
  • Chat
  • RS form
  • US form
• Web
  • LibGuides reports
  • Term IV reports