VENDOR INFO
We purchase the Certificate and the renewals from GoDaddy - godaddy.com
PRODUCT DESCRIPTION
Our Wildcard SSL Certificate creates a secure browsing experience for our users between their devices and our Sierra server.
VERSION INFO/HISTORY
Wildcard Certificate bought and implemented on July 7th, 2017 - Expires July 7th, 2018
Wildcard Certificate bought and implemented on July 3rd, 2018 - Expires July 7th, 2019
Wildcard Certificate bought and implemented on June 12th, 2019 - Expires July 7th, 2020
Wildcard Certificate bought and implemented on July 1st, 2020 - Expires July 7th, 2021
Wildcard Certificate bought and implemented on June 8th, 2021 - Expires July 7th, 2022
SUPPORT INFO
Our Innovative 'Site Code'
sagsu
Library Support Contact:
Matt Anderson
Email: maanders@svsu.edu
Phone: 964.2068
IT Support Contact:
General
Email: support@svsu.edu
Phone: 964.4225
Innovative Support Contact:
General
Phone: 1.800.444.2344
Email: support@iii.com
Submit Ticket: Link
Innovative Escalation Contacts (For Tech Services Staff)
Level 1 Escalation, North American Central (Region) Manager - Gary Bell
gary.bell@iii.com / 1-510-450-6344 x4576
Level 2 Escalation, Director of North America West and Central (Regions) - Caitlin Spears
cspears@iii.com / 1-510-450-6344 x4962, or (cell) 1-415-846-8704
Level 3 Escalation, VP of Support - Hilary Newman
hnewman@iii.com / 1-510-450-6344 x3897, and (cell) 1-510-882-1631
Innovative Sales Contact:
Dennis Carter
dcarter@iii.com
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