Matthew A. Anderson

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Recent activity by Matthew A. Anderson

From: support@svsu.edu <support@svsu.edu>Sent: Wednesday, July 25, 2018 8:56 AMTo: Heather R. HillakerSubject: Regarding "Open Port 1032" (Status: In Progress) Service Request 236810 SVSU ...

View comment Matthew A. Anderson July 25, 2018 14:28 0 votes
Today Beth added the following entries to the WAM table for EDS; search.ebscohost.com (EBSCOhost & EDS)openurl.ebscohost.com (OpenURL Server)m.ebscohost.com (mobile)ejournals.ebsco.com (EJS SmartLi...

View comment Matthew A. Anderson June 22, 2018 14:18 0 votes
On May 22nd we discovered that Heather Hillaker no longer had access to WAM Reports. We found out it was because ports were closed on the firewall. On May 23rd, we let IT know and Tyler Sears ope...

View comment Matthew A. Anderson May 23, 2018 15:02 0 votes
Ticket that led to us finding out why coverage loads weren't working - https://svsulibrary.zendesk.com/agent/tickets/215

View comment Matthew A. Anderson May 16, 2018 15:22 0 votes
In the process of making a final decision on upgrading our Discovery tool. We cannot upgrade our current version of Encore 4.2 without upgrading the server/hardware.

View comment Matthew A. Anderson October 20, 2016 16:38 0 votes