Matthew A. Anderson

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Articles

Recent activity by Matthew A. Anderson Recent activity Votes
  • 502 Proxy Errors when accessing databases through WAM

    Description The cause and remedy for certain 502 errors encountered when using WAM. Symptoms Getting the following 502 proxy error when trying to access a database through Web Access Management ...

  • Invalid Characters In User Passwords

    UPDATED & CURRENT 9.29.2020 Sierra Allows the following characters; Here are the requirements on SVSU's end (Page 7) https://svsulibrary.zendesk.com/hc/article_attachments/360071027551/SSPRUserGui...

  • Library Chat (LibraryH3lp)

    VENDOR INFO LibraryH3lp PRODUCT DESCRIPTION Provides online instant messaging service for online research support. VERSION INFORMATION ? Library Support Contact:Matt AndersonEmail:  maanders@svsu.e...

  • LibGuides

    VENDOR INFO SpringShare PRODUCT DESCRIPTION Resource Management Platform for library research guides.  Essentially has replaced many of our University Library webpages.  Is the home to each departm...

  • AirPAC

    VENDOR INFO AirPAC is an III product that we purchased and implemented in the Fall of 2012. PRODUCT DESCRIPTION Search the Library Catalog with a mobile device interface. VERSION INFO/HISTORY  We a...

  • WebOPAC (Sierra, Millennium)

      VENDOR INFO Our WebPAC system, was initiated in 1997 and over time has evolved into many different releases and versions.  We are currently running off of the Sierra Platform and Ran Millennium b...

  • Research Pro

    VENDOR INFO Encore is an III product that we purchased and implemented in the Fall of 2009. PRODUCT DESCRIPTION Multi Searcher of 30 selected library databases. IP ADDRESS:  205.227.90.183 VERSION ...

  • ContentDM

    VENDOR INFO An OCLC Product. We purchased the license of ContentDM in the Fall of 2012, finally got it up and running and configured on a server in IT in the Fall of 2013. Then in the Fall of 2014 ...

  • Encore (Retired)

      Encore was discontinued from use in 2017 when we replaced it with the Ebsco Discovery Service. VENDOR INFO Encore is an III product that we purchased and implemented in the Fall of 2009. PRODUCT ...

  • No Remote Access, Cannot Login To 'My Library Account', FTP Stopped Working

    5.17.2016 We discovered this at around 3PM on Monday, May 16.  People could no longer login to access Databases remotely as well as couldn't get on to login to the My Library Account to check book...