Matthew A. Anderson

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Recent activity by Matthew A. Anderson Recent activity Votes
  • Matt's Work Schedule

      Week 1Monday: 7:45AM - 3:30PM with lunch 12:30-1:30Tuesday: 7:45AM - 3:30PM with lunch 12:30-1:30Wednesday: 8:30AM to 5PM (working through lunch)Thursday: 8:30AM to 5PM (working through lunch)Fri...

  • What's the community?

    The Help Center community consists of questions and answers organized by topic. Questions can include ideas, tips, feature requests, or any other useful content contributed by end-users. Answers ar...

  • What topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • How do I get around the community?

    You can use search to find answers. You can also browse the topics and questions using views and filters. See "Getting around the community" at https://support.zendesk.com/entries/23746531#topic_dq...

  • I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End-users can go there to add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product ...