Matthew A. Anderson

Download and install proper client from here - https://prometheus.atlas-sys.com/display/illiad/ILLiad+8.7+Downloads After installing, use setting from screenshot below for the values in the client;...

  Encore was discontinued from use in 2017 when we replaced it with the Ebsco Discovery Service. VENDOR INFO Encore is an III product that we purchased and implemented in the Fall of 2009. PRODUCT ...

If you ever want to know with one click what version of the browser you are using is.   1.  Make sure you are in the browser you want to find the version of. 2.  Go here and it will display the ver...

As many of our library resources are moving to requiring browsers be compatible with TLS 1.2, here is a chart that will let you know which Browser is compatible with what versions of TLS. https://h...

This page provides you with the opportunity to reset your browser's configuration related to ProQuest® on the Web. Clicking the button below will instruct your browser to "forget" any information i...

Description The cause and remedy for certain 502 errors encountered when using WAM. Symptoms Getting the following 502 proxy error when trying to access a database through Web Access Management ...

VENDOR INFO SpringShare PRODUCT DESCRIPTION Resource Management Platform for library research guides.  Essentially has replaced many of our University Library webpages.  Is the home to each departm...

VENDOR INFO LibraryH3lp PRODUCT DESCRIPTION Provides online instant messaging service for online research support. VERSION INFORMATION ? Library Support Contact:Matt AndersonEmail:  maanders@svsu.e...

VENDOR INFO Encore is an III product that we purchased and implemented in the Fall of 2009. PRODUCT DESCRIPTION Multi Searcher of 30 selected library databases. IP ADDRESS:  205.227.90.183 VERSION ...

5.17.2016 We discovered this at around 3PM on Monday, May 16.  People could no longer login to access Databases remotely as well as couldn't get on to login to the My Library Account to check book...